Liam Neeson is doing what we want

Chances are, you do something today that is not going to be socially acceptable in 40 years.

You are going to want to be able to apologize, show remorse, and move on. Lets give him space to do the same. He is not unrepentant, he isn’t saying “you know what? I’m still mad about this. I’m going to get my baton and go out into the streets of Ireland right now…” No. If he was, then go ahead, have at him.

He’s not a fragile man who thinks that you should never apologize. Liam is showing us how to grow. There are some people, who carry the same feelings he carried back when he went looking through Ireland for a black man to kill, who are only going to be open to changing their views when they see that someone else has already changed their views. Who, in the face of social pressure to change, are only going to harden their hearts and buckle down – but who will listen to someone who felt the way they do.

This is how we grow. If we don’t allow space for people to sincerely apologize and atone for their misdeeds, we don’t allow people to move on from the thinking that lead to those misdeeds in the first place. Something about our human brains; owing up to our mistakes allows us to let them go, hiding them doesn’t.

This is made somewhat simpler by the fact that he didn’t actually do anything. He didn’t assault or attempt to kill anyone, even though he meant to for a few moments of his life. This conversation gets more complicated when someone took an action that harmed someone else, but it’s still a conversation to have.

Also, what he wanted to do wasn’t okay then either. But it was significantly more socially acceptable then than it is today.

I, as well as most of you who read this, live in America. I admire a few of the people who founded our country in the late 1700’s, and consider most of them to be good people. Yet many of those men I admire were slave owners and probably misogynists.

Cultures and attitudes change, and in our time they are changing within our lifetimes. If we don’t allow people to raise their hand and say that they were wrong in how they thought, they are sorry and they have grown from thinking that way – then not only do we condemn them for the mistakes and foolishness of the past, but we condemn ourselves. For inevitably, one day we will find ourselves in their shoes.

The Santa Cruz Free Guide (a re-Introduction)

Some of you may know that, for months now, I and a handful of other people have been working on building a truly comprehensive resource guide for people without housing who live in Santa Cruz County. Today we launched the new guide, as well as one of our new services: real time schedules of all the services in Santa Cruz County.

It has truly been serendipitous that this project has come together the way it has, and I am grateful for all the folks who have worked on it.

Also, this truly is just Phase 1 of this website and project. There will be more features and improvements coming in future months.

Here is the announcement email that went out today to service providers throughout the county:

Hello Everyone,
Attached please find easy-print, double-sided, county-wide resource guides to free services serving people experiencing homelessness in Santa Cruz. Please feel free to utilize and print these guides for yourself, your organization, your clients, friends, or neighbors in need.
We are pleased to announce the formation of The Free Guide, a non-profit 501c3 organization dedicated to maintaining a permanent local hub space for hosting this information. We know resources in our county are limited, but information need not be.
We are dedicated to keeping information free and accurate, up-to-date, local, and easily accessible. Feel free to take a look at  www.santacruzfreeguide.org
Check our  More Resources page for downloadable fliers. We’ve got a leaflet on the new Santa Cruz Winter Shelter program, Watsonville Winter Shelter program, Smart Path access points, the Warming Center’s Storage program and more.
Check the new Calendar Resource page for carefully maintained google calendars listing service times and locations. Feel free to upload these to your smart phone or mobile device.
Is your organization, resource, or service listed correctly in the web and/or print versions of the guides? Is there something we’ve left off that you think should be included? Space is limited in the print guides, but we can copy-fit or we may be able to include additional info on the web pages. Do let us know at santacruzfreeguide@gmail.com
And of course if you wish to be removed from our list to receive updates, simply respond with “Remove me” in the subject line.
Thank you,
The Free Guide Team
Evan Morrison
Alec McLeod
Maile McGrew-Fredé
(I’m not actually attaching the files here, so you can go to the website and see what it’s all about)

Why I Endorse Kalen Gallagher for San Jose City Council

And you should encourage anyone who lives in San Jose’s District 9 to vote for him

If the next generation of leadership in America is like Kalen, then we are going to be okay. Sorry if that’s not super enthusiastic – but as someone who is deeply disturbed by current political events – being okay would be a huge win. If Kalen is elected, I’ll literally be able to sleep better at night knowing that, finally, a portion of our country is in good hands. Even if it is just a district in San Jose.

Alright, that may be slightly melodramatic. But it’s also real, so let me get into why I feel that way. I’m not looking at platforms when I evaluate candidates, I’m looking at character. When it comes to character, Kalen is the sort of person I wish would hold office throughout our nation.

Also, I took that photo from his website. I hope he doesn’t mind.

Kalen is fair: If you approach him with a concern, and you mean well, he is going to hear you out. He’s not going to shut you down because of your political views or affiliations. Listening is probably the rarest and most essential skill for our political leaders, and he does it better than most. But, do your homework. Because he has done his. If you are quoting an article, or a piece of research, make sure the research is real and the sources exist. Kalen is sharp, and he will suss out flim-flam pretty quick.

Kalen is honest: He and I met when we were 10 years old (I think. Maybe we were 11? One of the two). We made it through the rocky middle school years, through high school when we were all trying different things, and into adulthood. On many occasions as a kid, I witnessed Kalen stand up for the truth even when a lie would have been more expedient. As an adult, he has learned the wonderful art of addressing what is real without alienating people. If only more people in politics today could do such a thing…

Kalen knows when not to take sides: Partisanship is literally killing our country today. I think that it fills a great need within all of us to not feed into the hyper-partisanship that rules our discourse nationally, and instead work to bridge the gaps between all of us Americans. That Kalen is doing the work to bridge the divides locally is exemplified in this excerpt from this article, that notes that he isn’t conforming to the normal business-labor divide that has defined the San Jose city council in the past:

EAEF86E0-2F50-4A27-9CBB-E1998AF80063

Kalen is prepared to hear your feedback: Full disclosure here, I volunteered a bit on his 2012 campaign for the school board of the Campbell Union High School District. I may have donated to that campaign as well (I don’t remember, sorry). What impressed me then, and continues to impress me, is the technical apparatus he has set up to make sure that he is able to hear feedback from his constituents. I don’t know how he’s done it exactly, but Kalen consistently reads and cites the emails and messages he receives through his work as an elected official. As someone who goes through life with 16,000+ unread emails, I find that nearly astounding.

Kalen is not beholden to special interests: And someone is scared about that. I don’t have to tell you how corrupt politics in America have become. This is a well worn truth at this point. Kalen can prove that he is more interested in serving his constituents than any special interests. He has a track record of doing so. As someone who has known him for about 25 years now, since we were both kids, I can tell you that this is a deeply held principle for Kalen. This is nowhere near some sort of political stunt. That being the reality, someone is using special interest funds to smear Kalen. He breaks it down best here. The blatant lies and misrepresentations that are being shared throughout San Jose just for a city council position are both sad and embarrassing.

Kalen is effective: I think Kalen best summarizes how he did as a member of the school board for our old high school here, from his website:

AAE598E0-3B92-412B-B19D-5BF38CD1833C

I included that last sentence on purpose. I truly think that Kalen is finding the path forward in American politics beyond the divisiveness of today. I think we should encourage that, and embark on that path ourselves.

Please folks, if you know anyone who lives in western San Jose – share this with them or tell them about Kalen’s campaign. We need to be putting more good people in office.

I Think Our Leaders are Failing Us

Let me be more specific: People want to feel like the leaders in their life have their back.

I’ve got a hypothesis, but I have no real way to test it out besides testing it on you folks. So here goes: I think that there is a large portion of the population (in this country at least) that does not experience being served by the leadership in their life the way they want to be served.

This article’s incredible image is courtesy of my friend Joshua Coffy. Check out his work here.

Let me be more specific: People want to feel like the leaders in their life have their back.

And for most of us, at least at work, that experience is lacking. The other aspects of leadership are important as well. You need good strategy, tactics, and execution. You need to make sure that money continues to flow into your organization. There is a lot of expertise to accumulate and decisions to navigate as the leader of an organization. If your organizational leadership is highly innovative and pushes their team to innovate as well, that is great.

But how many organizations are going to have your back when the shit hits the fan? How many organizations do the work to make sure you are deployed in a way that inspires you and gets the best work out of you? How many organizations make sure you are getting paid a wage that works for you? How many work with you during organizational changes to make sure that your needs are also met?

Heck, how many organizations listen to feedback from their front line staff – the people who make everything work on a day to day basis? How many actively develop the talents of the folks already working for them, so when greater expertise is needed they can call on people who already have knowledge of the inner workings of the organization?

How many organizations make sure that there is enough institutional knowledge among their staff that there is always someone to train people who are ready to grow? How many organizations are constantly trying to cut labor costs, or cut front line staff costs so they can show a bigger profit and/or give their leadership bigger bonuses?

HOW MANY ORGANIZATIONS EVEN TAKE THE TIME TO TRAIN PEOPLE PROPERLY?!?

My thinking is that this is a big thing that is missing in the development of leadership today. That is, that people who are leading organizations don’t receive training in how to handle the fact that they aren’t just running a company or a non-profit – that they are in a leadership role in a community. That they are responsible for the health of the community, and the health of that community as well as the people inside of it often determines the health of the organization. That if you, as a business or non-profit leader, don’t realize that you are also in charge of nurturing a community you are missing the point.

I know that there is a line of thinking among some capitalists that labor should be interchangeable. But if labor is interchangeable, that means that any one person doesn’t matter. Everyone wants to matter, in their day-to-day life. They want to be treated like they matter.

I myself have seen firsthand what happens when employees feel like their leadership has their back, and it’s a beautiful thing. The things that I’ve seen those teams accomplish have been off the charts. It didn’t take fancy management training, or some whiz-bang consultant. It just took making sure everyone knew that the leadership had their back.

I would argue that political leaders in our country understand this. That they make sure segments of the population believe that they are going to have their back. The issue there is that they are often only playing to certain segments. But that’s another blog for another day…

My experience is only anecdotal. I’m not totally sure how this could be tested on a larger scale, even though I’m sure it could. What I’m looking for, for those of you who have stuck with this post this far, is more anecdotal evidence. Do you feel like leadership having your back is missing for you too, or missing for people around you? Have you experienced what it was like to feel totally supported by the leadership in your organization, and what was it like for you?

 

PS: Don’t take this as any way influenced by my new job. I frickin love my new job (more on that later). But I am at the point where I see this everywhere, when almost everyone opens their mouths to talk about their work. It’s been on my mind quite a bit, so I figure it’s time to put it out there.

This Might Be the Best Sunday of Football Ever

A couple of days ago, a friend of mine asked “What keeps your faith in the world?”

It’s days like today. Seeing, of all things, NFL players taking a knee together during the national anthem today is what keeps my faith. After Trump said anyone who kneels should be fired… as if kneeling is any disrespect to the national anthem.

I don’t remember being so moved by football.

IMG_2005

I honestly don’t remember being so proud to be American. Not about anything that happened in my lifetime. Seeing so many Americans kneeling against divisiveness. Kneeling to remind the country that too many black people are dying at the hands of police.

IMG_2006

Seeing so many people back the kneelers, or at least stand up for their right to kneel.

IMG_2007

I’m proud to see America finally show it’s true colors. It always takes a crisis…

No, You Don’t Fire the Google Guy

I view this as a failure of management.

I have a rule when it comes to hiring, and that is to hire people that I can support. That means that I hire people that I can have open communication with and who can listen to constructive feedback from me – and who can give me feedback as well. I hire people that will tell me what is on their mind. Hand in hand with that, is that I make sure that I’m someone that people are generally comfortable sharing that kind of stuff with.

Then, if I’m doing my job correctly, I’m checking in with them regularly. So if one of my staff starts saying things like this about our company:

Google's biases.JPG

I can address their concerns, one at a time, before they get incorporated into some “manifesto” that then spreads like wildfire across my company. From my perspective, if I’ve gone to the trouble of hiring this person, I need to treat their concerns as valid even if I don’t agree with them. Maybe they need coaching, maybe they need mentoring (maybe I need to hook them up with a mentor), maybe they just need assistance thinking through the opinions they have. But I, as their manager, cannot be brushing off their concerns.

That being said, the concerns in the above image (that are directly from his manifesto) absolutely need to be addressed. In the effort to create an equality based workplace and society, we must keep in mind that not everyone feels like they have experienced the benefits of not being discriminated against. What matters to people the most, regardless of the justice or injustice in the rest of the world, is their own experience. If it is in fact true that there are “programs, mentoring, and classes only for people with a certain gender or race” – that absolutely needs to be rectified. It comes across as blatantly unfair. We don’t know what support any particular person has experienced throughout their lives. We cannot be assuming that any given white man doesn’t feel the need for these programs as well.

If I’m really doing my job, as a manager, coach, or mentor, I’m separating the concerns about policies and practice from ideological and political stances. That is definitely something that needs to be done with this guy. He quotes a lot of research and data that has been politicized in our crazily biased political world, and does a lot of theorizing about why Google is the way it is… All that stuff really is irrelevant. The questions that need to be addressed are all around “what policies and practices do you disagree with or want done differently?” Once you allow the conversation to get into theorizing about why things are the way they are, or grand theories about what principles the company should or shouldn’t emphasize instead of addressing individual practices, you get into areas where people are likely to be offended and alienated.

The ideas that he presents in his manifesto are not exclusive to him. They are, in fact, common in our society at large. That means that if you aren’t dealing with them when he brings them up, you are going to end up dealing with them when someone else brings them up. You can’t actually expect to have a workplace that has diversity of ideas if you marginalize people with these concerns, or fire them when they express them. They absolutely need to be addressed, and where appropriate, rectified.

Otherwise, you end up looking like this to a large portion of the population:

Google individual.jpg

I’m not saying this cartoon is accurate. I have no idea what it’s actually like at Google. But I can say, for certain, that this is what it looks like to a lot of people who are outside of Google looking in.

(Sorry, I have no idea who created that cartoon. I found it floating around the internet unsourced)

Another thing that needs to be addressed, is this. Again, directly from his “manifesto”:

Alienating Conservatives.JPG

Yes, conservative people do often feel like they need to stay in the closet in largely liberal groups. Look, I know that liberal people think that they are open-minded and non-judgemental – I used to think the same way. That is in direct conflict with the experience of many conservatives. This is part of why we are experiencing the division in our country that we are; people of a conservative viewpoint did not feel like their viewpoint was being addressed in the news, media, or entertainment of our culture at large. So they made their own. I’ll let you all deduce the consequences of that.

Obviously, if you’re going to empower those with different ideologies to be able to express themselves, you need to do it in a context where people aren’t purposely making each other angry, where they are being civil, and where they are being respectful. So essentially the opposite of what is going on in our popular society at large. Maybe you haven’t experienced that kind of environment, but it is certainly possible to do.

Most importantly, if you are in regular communication with your staff about their needs and can address this stuff as it comes up you can offer coaching and perspective that makes a difference. Lots of what this former Google manager said absolutely does need to be communicated to our manifesto writer. Things like this:

If you’re a professional, especially one working on systems that can use terms like “planet-scale” and “carrier-class” without the slightest exaggeration, then you’ll quickly find that the large bulk of your job is about coordinating and cooperating with other groups. It’s about making sure you’re all building one system, instead of twenty different ones; about making sure that dependencies and risks are managed, about designing the right modularity boundaries that make it easy to continue to innovate in the future, about preemptively managing the sorts of dangers that teams like SRE, Security, Privacy, and Abuse are the experts in catching before they turn your project into rubble.

Essentially, engineering is all about cooperation, collaboration, and empathy for both your colleagues and your customers. If someone told you that engineering was a field where you could get away with not dealing with people or feelings, then I’m very sorry to tell you that you have been lied to. Solitary work is something that only happens at the most junior levels, and even then it’s only possible because someone senior to you — most likely your manager — has been putting in long hours to build up the social structures in your group that let you focus on code.

I’m not saying that our manifesto writer is all-correct (absolutely not). I’m saying that in any managerial context you give someone an opportunity to correct their error-filled ways before you terminate them.

And, most importantly, there is nothing about the manifesto writer’s tone or writing that indicates that he is some sort of raging ideologue. He sounds to me like someone who can be reasoned with. He openly says that he wants a diverse workplace. He cites a lot of his points with data and studies. That is a great entry into getting him to rethink his viewpoints, by pointing out that how those studies are flawed – or pointing out how his thinking about them is. If, in fact, it is. Part of engaging with people who disagree with you, is that if you are going to do it honestly and effectively you have to be open to them teaching you something about the world as well. I know it can seem really important to fight for our viewpoints in the face of resistance, but it’s difficult if not impossible to listen while you are fighting.

Under every position is a concern or series of concerns. When I am a manager, I view it as a big part of my job to remove the concerns of my staff so that they can focus on doing their work.

Instead, what Google has done is reinforce those concerns by literally firing him for expressing them. This is not isolated to him or to Google either. Google has reinforced those concerns amongst the millions of people nationwide that have them. Now, they are stronger. To them, this is what happens when conservatives speak up in liberal environments. They lose their job.

Google has chosen a side in the culture wars, whether it wanted to or not.

Why do you think there is so much push back against PC culture? Because this stuff happens.

For reference, here is the “manifesto

Democracy Today

I’ve been thinking a lot about democracy recently. How, ideally it seems, what democracy allows in a society is the ability for a population to consent to their own governance. Which is really great. Like really great you guys, really this cannot be understated. The opposite of consenting to your own governance is oppression, manipulation, exploitation, disempowerment… and people generally having less say and control over their lives and the direction of their community than they want.

Image made by the very talented Josh Coffy. Check out his stuff here.

Democracy also requires people to engage in a certain level of civility. To really do democracy, you have to be willing to accept that the ideas and beliefs of other people are valid and need to be addressed – even if you think those ideas and beliefs are completely and totally wrong. Because otherwise, how can you work with them? Democracy, as is defined by google, is “a system of government by the whole population.” That means you have to work with the whole population, find common ground, and create agreement so that you can move forward in the best interest of your town, city, community, state and/or country.

I’ve been thinking about democracy a lot because everywhere I look in the news and world today I see either failures of democracy or people deliberately subverting democracy to achieve their political goals. There are a lot of reasons this is foolish, but I think the most important point is that when we erode democracy to reach our goals then our achievements are decidedly temporary. When you do not create consensus, or even agreement, what you get is instant resistance to your policies regardless of how good your policies are. It simply does not matter how right it is, the thing that you want to do. When you force that thing upon people they are going to focus on the negative aspects of it.

A textbook case is the most recent attempt by Mitch McConnell and the GOP to “repeal and replace” Obamacare. Whether you agree with that idea in principle or not, I can tell you with absolute certainty that writing the bill in secret, giving people an hour to read it, and then forcing a vote is not an effective way to create consensus. And what do you know? They couldn’t even get the 52 Senators in their own party to agree on the thing.

Another disparate example is the first post-Saddam Hussein government in Iraq. It seemed to be more interested in subjugating the Sunni parts of the Iraqi population than serving them… and then the Sunni militia Jama’at al-Tawhid wal-Jihad became Al-Qaeda in Iraq – which then became ISIS. Many more people have written much more in-depth than I will about ISIS, but making sure a significant portion of your country is not served by your government is a great way to destabilize your country.

“Those who make peaceful revolution impossible will make violent revolution inevitable” -JFK, according to the internet.

Whether or not JFK actually said that (I’m not going to believe stuff just because it’s been made into memes on the internet), I think that quote is the most prescient lens through which to look at events throughout the world today. Functioning and effective democracy is a means by which we allow for peaceful revolution, as well as peaceful change and peaceful growth. A judiciary based on the rule of law is another. When those institutions are subverted, we increase the likelihood of injustice. And when that injustice is not addressed, eventually people turn to violence.

Not that we should be waiting until people want to take up arms to secure the institutions of our democracy. I value consent, and a functioning democracy ensures that it’s citizens our governed by consent. Maybe not everyone values consent? I don’t know. But for me democracy is important because it is the best means we have to governing with consent. And we should always be working to make sure that whatever our government is has as much consent as possible.

That’s what I’m thinking about these days…

Also, if you like what you’re reading when you see my posts – scroll down and subscribe so you don’t miss any!